Support
Need a hand?
Fastest way to reach us
Email hello@exwhyzedd.com — we read every message and reply directly, no ticket system.
Common questions
- A staple isn't showing a deal. Bagged only shows a deal when it's confident the match is right for what you typed — no deal shown is safer than a wrong one. Try the ↻ refresh on the item, or a more specific keyword (e.g. "chicken breast" instead of "chicken").
- Prices look out of date. Deals refresh from your local flyers automatically; tap ↻ on the Shopping List to re-check the latest price before you head out.
- The app can't find deals near me. Confirm your postal code in Settings and that you've added at least one nearby store.
- How do I delete my data? Everything lives on your device — deleting the app removes it all. See our Privacy Policy for details.
Report a bug or request a feature
Send us what happened (a screenshot helps) at hello@exwhyzedd.com — bug reports go straight into our next fix.